Cookie Policy
Understanding how Open Connect Stream uses cookies and tracking technologies
What Are Cookies?
Cookies are small text files that websites place on your device when you visit them. Think of them as tiny digital notes that help websites remember information about your visit. They're completely harmless to your device and don't contain viruses or malware.
These files contain information such as your preferences, login status, and browsing behavior. When you return to our website, cookies help us recognize you and provide a more personalized experience for our mobile cooking services.
Cookies work hand-in-hand with other tracking technologies like web beacons, pixels, and local storage to create a comprehensive understanding of how visitors interact with our website.
Types of Cookies We Use
How We Use Tracking Technologies
Service Enhancement
We use cookies to remember your dietary restrictions and preferences when you book our mobile cooking services. This means faster booking processes and more relevant menu suggestions for your events.
Website Analytics
Our analytics cookies help us understand which pages are most popular, how long visitors spend reading about our services, and where potential clients might be experiencing difficulties in the booking process. This information is crucial for improving our website and service offerings.
Marketing and Communication
We use tracking technologies to deliver targeted content about our cooking services, seasonal menu updates, and special promotional offers. These cookies help ensure you see relevant information about our services that match your demonstrated interests.
- Personalizing content based on your previous visits and interactions
- Remembering your communication preferences for newsletters and updates
- Tracking the effectiveness of our marketing campaigns and referral sources
- Providing social media integration features for sharing our content
- Enabling customer support features and chat functionality
Third-Party Cookies
Some cookies on our website are set by third-party services that we use to enhance your experience and analyze our website performance. These include:
- Google Analytics for website performance analysis and user behavior insights
- Social media platforms for sharing functionality and social login options
- Payment processing services for secure transaction handling
- Customer support tools for providing live chat and help desk functionality
- Email marketing platforms for newsletter management and automated communications
- Booking and scheduling systems for managing appointment availability and reservations
These third-party services have their own privacy policies and cookie policies. We encourage you to review their policies to understand how they handle your data and what control options they provide.
Data Retention Periods
Different types of cookies have different retention periods. Essential cookies typically expire when you close your browser, while preference cookies may be stored for up to 12 months. Analytics cookies generally remain for 24 months, and marketing cookies may be retained for up to 24 months to ensure effective campaign measurement and optimization.
Managing Your Cookie Preferences
You have several options for controlling how cookies are used on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Please note that blocking certain cookies may impact your ability to use some features of our website, particularly our booking system and personalized content recommendations. Essential cookies cannot be disabled if you want to use our core services.
Cookie Policy Updates
We may update this cookie policy periodically to reflect changes in our practices, services, or regulatory requirements. When we make significant changes, we'll notify you through our website or via email if you've subscribed to our communications.
We recommend reviewing this policy occasionally to stay informed about how we use cookies and protect your privacy. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Your continued use of our website after any policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you can adjust your cookie settings or discontinue using our website.
Questions About Our Cookie Policy?
If you have questions about how we use cookies or want to exercise your privacy rights, we're here to help. Our team is committed to transparency and will respond to your inquiries promptly.
[email protected]